Day: 17 January 2023

WINNIPEG, MB, Jan. 17, 2023 /PRNewswire/ — 24-7 Intouch, a global leader in contact center and technology solutions, announced today it is changing its corporate name to IntouchCX to better align with its accelerated growth, new solution offerings, and positioning as a market innovator.

The Company has also unveiled a new brand that reflects the company’s roots and equity while encompassing its new ambitions with a more modern and human-centric appeal.

“We recognized there was a huge opportunity for us to rebrand ourselves to further showcase our commitment to innovating in an industry that really needs it,” said Greg Fettes, Founder and CEO of IntouchCX. “Being an innovation-led company has always been part of our foundation and culture, and it’s important to us because it demonstrates that we bring more to the table than operational excellence. It is not easy to differentiate yourself in this industry, and innovation is a way we have always set ourselves apart to deliver value that nobody else is able to deliver.”

IntouchCX’s bold new identity and positioning is anchored in its strategic pillars of having unparalleled understanding of their client partners ecosystems, commitment to building trusted, long-standing relationships centered on exceptional performance, innovation, and developing knowledgeable and empowered people.

“Our transformed brand evokes what our strategy and North Star are,” said Wilma Chan, EVP of Marketing at IntouchCX. “As we look to the future, our brand amplifies our position as a thought leader, by anticipating future customer experience needs in new ways and developing unique solutions that truly deliver.”

The Company continues to invest in global scale, employee engagement, and leadership with a differentiated approach that balances performance, people and technologies. IntouchCX creates elevated customer and employee journeys through cognitive research and experience design, and has successfully launched new solutions this year including well-being led Trust and Safety solutions, Mosaic Languages, and IntouchCX Disrupt – a bespoke customer experience solution designed specifically for hyper-growth companies.

IntouchCX currently operates globally in a work from anywhere model. The Company’s new branding is being rolled out across all its physical campuses in the United States, Canada, Guatemala, Colombia, Jamaica, Honduras, Greece, India, and the Philippines, including a newly launched website (intouchcx.com), and updated social media presence.

IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us, visit intouchcx.com

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Media Contact: Jaime Dzikowski, Vice President, Brand & Communications, IntouchCX, jdzikowski@intouchcx.com

DAVOS, Switzerland, Jan. 17, 2023 /PRNewswire/ — The Chief Minister of Maharashtra, India, Shri Eknath Shinde, has lined up 21 Memorandums of Understanding (MOUs) with leading foreign investors and global companies, worth over $17 billion, at the World Economic Forum (WEF). The investments are estimated to create more than 66,500 jobs over the next few years. These investments are aimed at jumpstarting Maharashtra on its ambitious $ 1-trillion economy goal journey.

Of these, the majority are greenfield projects in Data Centres, pharmaceuticals, logistics, chemicals, automobiles, electric vehicles, renewable energy and ESDM, which will foster inclusive growth, job creation and sustainable development. Shri Shinde is on a two-day visit to Davos, Switzerland, for the World Economic Forum (WEF).

Chief Minister of Maharashtra Eknath Shinde stated: “Maharashtra has been a key driver and contributor to India’s economic growth. We are leading the way in delivering ground-breaking investment opportunities and building confidence for the investing community. These MOUs demonstrate the heightened interest in the state and are a testament to Maharashtra’s progressive policies and investor-friendly initiatives under our new government. I have presented the progressive policy reforms of my government, making the state a part of the global conversation, to reiterate to political leaders and global investors why Maharashtra is a premier investment destination.”

Maharashtra also signed the prestigious three-year Platform Partnership with the WEF, a commercial contract for continuous engagements on subjects of strategic importance to the State. The subjects focus on Shaping the Future of Urban Transformation – smart and connected cities, urban resilience, governance, infrastructure & services and resource management – and New Economies and Societies, focusing on entrepreneurship, education & skills, economic growth and job creation.

During his visit, Shri Shinde also will be presenting Maharashtra’s progressive policies and investor-friendly outlook to key political and government representatives from Luxembourg, Saudi Arabia, and Singapore, among others.

About Maharashtra:

Maharashtra is one of the most industrialised states in India, contributing 16% to the country’s industrial output and 15% to its GDP. The service sector contributes the most to the state’s economy, accounting for 62% of its GDP, while the manufacturing sector is the second-largest contributor to the state’s economy, accounting for 20% of its GDP. Major industries in Maharashtra include automobiles, engineering, textiles, pharmaceuticals, chemicals, petrochemicals, food processing and IT/ITeS.

BEIJING, Jan. 17, 2023 /PRNewswire/ — JA Solar entered into a partnership with AMEA Power, one of the largest developers in the UAE, and will join hands with a consortium consisting of China Energy Engineering Group, China Energy International Group, and Zhejiang Thermal Power Construction to provide an integrated solution for the gigawatt-scale wind & photovoltaics (PV) energy projects AMEA  is embarking on. Among them, the Kom Ombo Abydos project in Egypt, with a capacity of 560MW, will be the largest single PV project in the country upon completion. JA Solar will supply all DeepBlue 3.0 Pro high-efficiency modules for the project. Construction of the project commenced in early January 2023 and is expected to be completed within 19 months.

The Kom Ombo Abydos PV project in Egypt is developed, owned, and operated by AMEA Power and financed by International Finance Corporation (IFC), Japan International Cooperation Agency (JICA), and the Dutch Entrepreneurial Development Bank (FMO). Upon completion, the project will provide clean electricity to nearly one million Egyptian residents.

The DeepBlue 3.0 Pro module selected for the project using JA Solar’s proprietary Gapless Flexible Interconnection (GFI) technology. With a module conversion efficiency of 21.7%, integrating advantages of higher conversion efficiency, excellent power generation capacity, and high reliability, DeepBlue 3.0 Pro perfectly balances quality, efficiency, and cost, offering customers the optimal levelized cost of energy (LCOE) and ensuring constant high power output over the life cycle of the PV plant.

Currently, traditional fossil energy still dominates Egypt’s energy system, accounting for up to 90% of the total. Following the global trend towards carbon neutrality, Egypt has in recent years actively promoted the development and application of renewable energy and set the goal of increasing the electricity supply from renewable energy to 42% by 2035. In November 2022, Egypt hosted the 27th Conference of the Parties (COP27) of the United Nations Framework Convention on Climate Change (UNFCCC). As a manufacturer in the renewable energy industry, JA Solar participated actively in the conference and related activities, and continuously practice the sustainable development model of “Green to Green, Green to Grow, and Green to Great”.

Yang Aiqing, Member of the Board and Rotating President of JA Solar, commented, it is an honor for JA Solar to participate in the construction of the Kom Ombo Abydos project to make PV energy affordable and accessible local residents. Africa has low access to electricity, but is rich in sunlight and is uniquely positioned to develop solar energy. For more people to have access to efficient and reliable green electricity, JA Solar has been actively promoting the development of the African PV market. Since its establishment, JA Solar has set the corporate mission of ” Develop solar power to benefit the entire human race”. It has committed and will continuously try to promote the development of PV technology and the application of PV around the world.

DUBAI, UAE, Jan. 17, 2023 /PRNewswire/ — Aljabor Technologies, a member of the Optasia Group of Companies, that provides leading Fintech services, has deployed the Optasia AI-led platform to enable Airtime Advance offerings in Indonesia to Tri customers of Indosat Ooredoo Hutchison (IOH), the most preferred digital telco in Indonesia.

The Airtime Advance service offered by the IOH in Indonesia is labeled “Pulsa Darurat”. Aljabor Technologies has previously deployed similar services for the IOH “IM3” brand in 2020. This new integration is expanding the service to the entire prepaid base of IOH’s more than 100 million customers, offering them the full range of advanced features of the Optasia AI-led platform that fully powers Aljabor Technologies’ offerings.

“Our teams are hard at work delivering solutions that help people’s everyday lives in a wide geographical variety of markets,” stated Mark Muller, CEO of Optasia. “In Indonesia, we are building on an existing strong partnership with a major mobile operator like Indosat Ooredoo Hutchison, in our ongoing effort to provide reliable solutions to the country.”

Chief Commercial Officer of IOH, Ritesh Kumar Singh, said, “The expansion of this cooperation further strengthens IOH’s engagement with customers. With this integration, Tri customers can now enjoy the Pulsa Darurat service that benefits them. They can get credit and data when they can’t top up immediately or run out of cash. Thus, customers don’t need to worry because they can still connect even if the credit runs out.”

Aljabor Technologies is fully powered by Optasia, the AI-led platform enabling instant access to financial and advances’ solutions, that delivers quality services to currently underserved people.

About Optasia
Optasia, previously Channel VAS, is an advanced AI-led platform which enables instant access to financial solutions for millions of underbanked individuals and SMEs across over 30 countries, mainly in Emerging Markets. Optasia’s B2B2X (business-to-business-to-customers and SMEs) model creates value for its partners, such as mobile network operators, mobile money operators, banks and payment gateways, in the form of additional revenue, enhanced customer experience and improved retention without the need for additional operating or capital expense. The company’s AI-led data engine and proprietary algorithms analyze alternative data from mobile and other environments to provide relevant instant credit decisions to its partners. These capabilities enable micro-lending, airtime and data advances via mobile wallets, SIM cards, and other digital environments.

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